Privacy Policy

Effective Date: 24-12-2024

At Ellan EDU, we believe privacy is important. We are committed to complying with our data protection obligations and being concise, clear, and transparent about how we obtain and use Personal Information and how (and when) we delete that information once it is no longer required. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application ("App"). Please read this policy carefully. If you do not agree with the terms of this policy, please do not use the App.

1. Information We Collect

We may collect the following types of information when you use the App:

• Personal Information:
  • Name
  • Email address
  • Phone number
  • Date of birth
  • Address
  • Student ID or enrollment number
• Non-Personal Information:
  • Device type and operating system
  • App usage data
  • IP address
• Sensitive Information:
  • Payment information for tuition fees, course fees (processed securely through third-party payment gateways), and wallet top-up.

2. How We Use Your Information

• Providing and managing access to courses and study materials.
• Sending notifications regarding important updates, events, and deadlines.
• Improving the App’s performance and features.
• Handling inquiries and resolving issues.

3. Sharing Your Information

• We do not sell your personal information.
• We may share your data:
  • With authorized third-party service providers for payment processing, analytics, or technical support.
  • To comply with legal obligations, such as court orders or regulatory requirements.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure.

5. User Rights

• Access, correct, or delete your personal information.
• Withdraw consent for data collection and processing at any time.
• Contact us at contact@ellantec.com for any privacy-related concerns.

6. Third-Party Services

The App may link to third-party websites or services. We are not responsible for their privacy practices. Please review the privacy policies of those services.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App, and the effective date will be updated accordingly.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: